FREE shipping on all orders over $59 within Canada.
Gotcurves offers FREE shipping on all orders over $59 throughout Canada. Please allow 4-7 business days for delivery of your package from the date of purchase.
We are Canadian! No Customs Clearance and Duty Charges
Our packages are shipped and packed from our warehouse in Montreal. You will have no duties or custom brokerage charges. All our prices are in Canadian Dollars.
Our products are shipped in discreet plain packaging using Canada Post Expedited, Rivo (Air Canada) and FedEx.
For more information, please refer to our shipping policy: https://gotcurves.ca/pages/shipping-information
Returns & Exchanges
You have 30 days to return your order for an exchange or gift card from the date of purchase. Non Returnable items include sale/clearance items, panties, hosiery, wigs, pasties, accessories and costumes. These items are considered final sale. For more information, please refer to our return policy: https://gotcurves.ca/pages/returns
*Delays from courier companies and our shipping team may occur during peak periods such as Christmas,Thanksgiving and sales events.
*If you are considered rural or out of the area, your order will automatically be shipped via Canada Post Expedited service. If you have a P.O. Box or a RPO box, again your order will automatically be shipped via Canada Post Expedited shipping. Northwest Territories, Yukon, Nunavut are all shipped via Canada Post Expedited service only. Please allow an extra 2-3 business days for delivery to rural areas.
*Packages that are unclaimed or considered "RTS (Return To Sender)" from the courier company for an incomplete address, will be subject to reshipping charge/restocking fee. Please double check your address before submitting your order. If you do notice an error with your address, please notify us via email or phone within 24 hours of placing your order so we can make the change before your package is shipped out.
*After an order is submitted, it is very hard for us to cancel or modify an order. Please double check your order before submitting the order. If a change has to be made, please email us right away with the change(s). If possible, we will gladly make the change for you right away.
*Refund: Eligible returns must be received within 30 days from the date you received the package. All refunds are subject to a restocking fee and a return label fee.